Shipping Rates and Delivery
Orders are dispatched immediately the payment is confirmed. For US Customer orders, ground service is used and can take up to 7-10 business days depending on the delivery location. For those in Kenya, Uganda, Nigeria, and Ghana, the average delivery time is 14 to 21 working days through air.
Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of RivPage.Com. These interruptions include, but are not limited to delays caused by natural disasters such as bad weather conditions. In case such events occur, we will notify you concerning the delay through email.
Delivery delays due to service interruptions or inclement weather conditions are not the responsibility of RivPage.Com or the carrier.
All orders are shipped Monday - Friday 8am - 6pm.
We use the following carriers to deliver our orders:
Fargo Courier Services
If a tracking number is provided by the shipping carrier, we will constantly update your order with the tracking information on our site. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Local and international rates are not the same. You will have an option to choose either local or international while checking out your order.
If an item goes on back order we will ship you the part of your order that is in stock now. We will also send you an email notification with exact date on when the product will be available for shipping to you. You will not be charged any additional shipping and handling fee in case we happen to ship the order twice due to back Orders effect.