Dear Valued Rivpage Customer

 

Dear Valued RivPage Customer,

Thank you for your interest in our products and services.

We appreciate your effort in shopping with us. We have received your request for a quote and we appreciate your interest and efforts in using our services.

Please do not reply to this automated email. In case you have a question or you would like to reach us, use this secure email:customerservice@rivpage.com

We value our customers time. We will get back to you within 24 hours with all the information concerning your request. The same 24 hrs. period apply on the weekend as we are open on both Saturday and Sunday.

The requested quote will contain all the information pertaining to the costs associated with shipping the requested product/s to your specified location in your country.

⦁ Check the status of your order by simply visit MY ACCOUNT and the status of your order will be available.

In case you choose to purchase the products from your favorite store by yourself, you can still utilize our Shipping Services, however you must send the products to our address below. Immediately we receive your goods in our store, we will send you an invoice containing the charge fee required to deliver the product/s to your specified destination. We will also update you on delivery and how long it will take for the products to get to your destination. To view the delivery updates, your order or your invoice, you must have an account with us. In case you have an account with Rivpage.com, click here to log in if not click here to sign up for one.

We ship your product/s at a fixed rate of $15 per KG (We consider both actual weight and volumetric weight and charge whichever is higher). If your product/s is more or less a KG, use the RivPage shipping calculator on our website to estimate the cost of shipping your products. We do not have a maximum or minimum weight requirement.

Our Address in the US

Your First Name: Julius (Put your First name here)

Your Middle Name: Kobil (Put your Middle name here)

Your Last Name: Kenon (Put your Last name here)

Your Phone/Contact Information: 0711 xxx xxx (Put your cellphone number)here

Street Address: 630 Churchmans Road, Suite 001

City: Newark

State: Delaware

Zip Code: 19702

Order Details: Order ID: #

Item Name:
Quantity:
Web Link:
More Information:
Service:

Next Step

⦁ A full quotation with invoice containing the total cost of delivering the product to your destined country will be sent to your email within 24 hours. The invoice will also be available in MY ACCOUNT on Rivpage.com.

⦁ You must make a full payment as indicated in the invoice for us to proceed with the purchase.

⦁ Payment can be made through MPESA, AND AIRTELMONEY. We will provide you with detailed information in the quote concerning how to make the payment.

⦁ The payment can also be made using PayPal. More details will be provided in the quote.

⦁ Enter or send us the payment confirmation to our

email.customerservice@rivpage.com

⦁ After payment is received and confirmed, your product/s are shipped to your destined location/country.

⦁ The shipping of your products from USA to Kenya and Nigeria will take 14 business days in most cases. In case there is unexpected delay, you will be notified through the email you provided while placing the order.

⦁ Immediately the product arrives in Kenya and Nigeria, you will be contacted by rivpage.com representatives located in our respective offices to arrange for a pick up or delivery to your resident or doorstep.

Rivpage.Com provides the following services:

Shipping of Products – This service is available to anyone in need of shipping their products from the USA to the following countries: Kenya and Nigeria. $15 per KG, (We consider both actual weight and volumetric weight and charge whichever is higher). There is no weight restriction. We ship any weight to the specified destination. Products usually take 14 business days to arrive in Kenya and Nigeria.

Buying and Shipping of Products – This service is available to any customer in need of buying products from USA stores and have them shipped to their specific destination/s through rivpage.com.

Sell on Rivpage.com – We encourage Vendors to sell their products on our platform at a nominal monthly fee. At Rivpage.Com, we give first hand consideration to people who want to sell their products on our platform. We are here to ensure your products get exposed to a huge market in Kenya, Nigeria and USA where Rivpage.com is located. For more information contact sale@rivpage.com

Advertise on Rivpage.com- Do you want your product(s) or services to reach millions of potential clients/customers both in Kenya Nigeria and USA? At Rivpage.com, we have the solution. We advertise your product to a wider market on your behalf at a nominal fee. For more information contact advertise@rivpage.com

⦁ We only accept payment made through our Amica Saving & Credit bank account, PayPal, MPESA or AIRTEL MONEY and SQUARECASH. We DO NOT ACCEPT CASH, PERSONAL CHEQUES AND COMPANY’S CHEQUES.

We do accept Banker's/Cashier's cheques

⦁ In case you have any question regarding to your order, contact Rivpage.com through customerservice@rivpage.com. Include your First and Last name and the order # you receive through the email when you first placed the order.

Thank you for trusting Rivpage.com

Regards,

Rivpage.com