RivPage. Com Conditions of Use


Updated: January 20, 2018

We would like to welcome you to Rivpage.com. We offer online marketing platform through Rivpage website and Rivpage application where customers can sell, advertise and purchase quality and authentic products and services both locally and internationally. Rivpage.com is registered under PHILLY ONLINE STORE incorporation in both Kenya and USA and subjects the users to the following conditions.

If you continue to browse and use our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rivpage’s relationship with it users. You must agree with all the terms and conditions to use our website. The term Rivpage or ‘us’ or ‘we’ refers to the owner of the website whose registered offices are in Nairobi, Kenya and Newark, Delaware United States of America. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

By using Rivpage website and application, you agree to these terms and conditions. Please read them carefully.

As a Rivpage.Com user, you are subjected to the guidelines, terms and agreements applicable to the company services and products. By using Rivpage’s services through this platform, you agree to these terms and conditions. You also agree to our Privacy Statement and acknowledge that you will always read and understand the Terms of Use every time you visit the company’s website or Application.


Please review our Privacy statement which dictates how you are supposed to sell, advertise and purchase services and products from Rivpage.com.


This privacy policy sets out how Rivpage.Com uses and protects any information that you give Rivpage.Com when you use this website.

Rivpage.Com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Rivpage.Com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are conversant with any changes. This policy is effective from 18st November 2017.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you the best service possible, and for the following reasons:


We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps to analyses web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website platform contains many links connected to other online and retail stores in the USA. Once you use these links to leave our site, you should note that we do not have any control over other online platforms. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you believe that any information we have is incorrect or incomplete, let us know through our email as soon as possible, and we will promptly correct it.


All content included in the site, such as, text, graphics, logos, images, audio clips, videos and software is the property of Rivpage.com and is protected by Kenya, Nigeria and United States of America and international copyright laws and all rights are reserved.

In case you have a claim concerning RivPage.Com Copyright Violation on the site, you can reach us as follows:

RivPage.Com Copy Right Protection

RivPage.Com Legal Department

Our Email: customerservice@rivpage.com


All logos, images, products and services provided through Rivpage website and Application are trademarks of Rivpage.Com both in Kenya, USA and Nigeria. Our company’s trademarks cannot and will not be used in any manner meant to discredit the company’s reputation. Anybody caught violating the company trademarks will be subjected to severe penalties.

License and Access

To be granted a license, one must comply with these Terms of Use set by Rivpage.com. One must pay the necessary fees applicable to the service one is seeking. The license shall not be transferrable and shall be limited to Rivpage.com services and products only. This license is limited and does not allow any customer to use it as a tool to resale Rivpage.com services. In case of any legal or reasonable remedies, Rivpage.com holds the rights to revoke or terminate your license and all rights granted under Terms of Use without giving you any prior notice. The use of Rivpage.com license is voluntarily and in case of any dissatisfaction any of the two parties can cancel the license without any party becoming liable to each other.

Your Account

Rivpage.com will do the best to keep your information very confidential; however, you are responsible for maintaining the privacy of your account user name and passwords and restricting access to your computer. Rivpage.com has the rights to terminate your account, remove your account or deny any customer the use of our services.

Loss or Damage

All products purchased on Rivpage.com are protected until they are delivered to the designated delivery or carrier, however upon delivery, the loss and damage risk pass upon to the delivery company.

Returns, Refunds and Title

To get a full refund for products purchased through Rivpage.com, one must return the product to our offices located in Nairobi if located in Kenya, Newark, Delaware if located in the USA and Lagos if located in Nigeria. Upon receiving the product, Rivpage.com will take the whole responsibility of the product. The customer refunds will be refunded immediately. Not all items are subjected to return policy, and Rivpage.com may award a refund without requiring the product to be returned. This is only done at our own discretion and not customer’s discretion.

Product Descriptions

Rivpage.com is a customer oriented and driven company. We provide the best descriptions possible to our products. We take the accuracy of our product descriptions very serious. However, we cannot guarantee that all descriptions will be accurate. In case you order a product from our company that does not match the descriptions on the webpage, the best way is to return the product unused.

Cookies and Monitoring.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of the website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. These small packets of data help us recognize and count the number of visitors to our website. They also recognize when you revisit the site and the links you have followed can easily be known.

Pricing and Sales Quotation

Prices set out in sales quotations are valid for the period stated in the quotation. Prices are subject to change at any time.

Compliance with Export Control Law

By placing an order for Products from Rivpage.Com, the purchaser represents and warrants to Rivpage.Com that it follows and will comply with all applicable export control laws, with respect to the export, re-export, transfer, sale and any other disposition of Rivpage.Com Products, technology, including technical data and technical assistance, and software supplied by Rivpage.Com (other than publicly available technology, and software).

Shipping Terms and Conditions

List of Items Prohibited in Kenya and Nigeria

We let our customers do all the talking. This is what Rivpageans are saying about RivPage International: